Sorry it is 1:14 past the day I said I would post it, but here it is
So, now that you have your message, let’s discuss talking to people. The best thing to start out with is to find out their stance. This can be by asking them their opinions or answering their question briefly then seeing what their next question is. Always make sure however that you are positive and help to inform them. Feeling the situation out can be extremely helpful to determine who you are talking to.
It then becomes critical to make sure you never alienate your engager. Do not ever condone any wrong activity. If presented with a situation where they say that they witnessed animal abuse, kindly begin to discuss the specifics of the situation. Express your condolences, but do not condone it, especially by saying, “well it does not happen everywhere.” Try to alleviate the situation and explain that we all are not perfect but reporting the situation can be very helpful. (Oh and by the way, this is really difficult to do. None of us want to be wrong, but if we admit our mistakes, we create transparency and that is huge for industry success.)
With regard to; organic, natural, grass-fed, and grain-fed, explain to them the differences. Organic is a regulated label and is controlled by the USDA. Definition is key in defining the next two terms. Natural is an unregulated label that implies a lot and is different to everyone who reads it. Grass-fed, this one always gets me because my cattle are “grass-fed,” but grain-finished. Cattle are considered grass fed most of the time. Cattle spend an average of 70% of their lifetime eating grass, therefore fall in this category. What people really think though is that the cattle are not finished on grain, which is not always the case. Most cattle in the U.S. are fed grain at some point in their life, as it is a supplement to their grass diet. There are many other labels like “hormone-free,” but is there any animal who meets this, all animals produce hormones on their own? It implies that the animal was given no extra hormones. The key here is if they are looking for a niche (specialized) market to develop a relationship with a farmer to obtain this.
There are innumerable situations that will be encountered and you will learn from each situation how to pursue it in the future. If you do not have an answer for a topic ask them if they want you to get an answer and get back to them. Additionally, you can direct them to site that can provide more information. I have provided a few below.
Special Thanks to Karoline Rose for input in this!